Privacy statement

PRIVACY STATEMENT

Your privacy is important to FLYPASS DRIVING SCHOOL. This privacy statement provides information about the personal information that FLYPASS DRIVING SCHOOL collects, and the ways in which FLYPASS DRIVING SCHOOL uses that personal information.

Personal information collection
FLYPASS DRIVING SCHOOL may collect and use the following kinds of personal information:
 information about your use of this website (including, your name, telephone number and email address) as supplied in the Contact Forms on the web site.
 information about transactions carried out over this website (including: payment for lessons and gift certificates), this information will be destroyed after use and will have to be supplied each time a transaction occurs, we do not store payment information.
 any other information that you send to FLYPASS DRIVING SCHOOL

Using personal information
FLYPASS DRIVING SCHOOL may use your personal information to:
 administer this website
 enable your access to and use of the website services
 send to you products that you purchase
 supply to you services that you purchase
 send you statements and invoices
 collect payments from you
 send you marketing communications
 
Where FLYPASS DRIVING SCHOOL will not disclose your personal information to its agents or sub-contractors for any purposes,other than which is authorised by you. The agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, FLYPASS DRIVING SCHOOL may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data
FLYPASS DRIVING SCHOOL will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
FLYPASS DRIVING SCHOOL will store all the personal information you provide on its secure servers.
Information relating to electronic transactions entered into via this website will be protected by encryption technology.

Updating this statement
FLYPASS DRIVING SCHOOL may update this privacy policy by posting a new version
on this website. You should check this page occasionally to ensure you are familiar with any changes.

Other websites
This website contains links to other websites. FLYPASS DRIVING SCHOOL is not responsible for the privacy policies or practices of any third party.

Contact FLYPASS DRIVING SCHOOL If you have any questions about this privacy policy or FLYPASS DRIVING SCHOOL’s treatment of your personal information.

TERMS OF USE

Welcome to my website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern FLYPASS’S relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term FLYPASS or ‘us’ or ‘we’ refers to the owner of the website.

This website is owned by FLYPASS and is published by : JDM Web Publishing Limited - company registration number: 7514160.

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the expression permission, which forms part of these terms and conditions.

• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on
the website.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Terms & Conditions

These are the Terms & Conditions based on the “Code of Practice for Approved Driving Instructors”. These terms of business are approved by the Motor Schools Association of Great Britain.

TERMS OF BUSINESS
1) Lesson Appointment Card
a) A lesson appointment card will be issued either before, or on the first lesson. Clients are
advised to carry the card so that at the end of a lesson the next appointment/s can be entered.
2) Driving Licence
a) Clients MUST personally ensure that they are the holders of a valid, signed, current driving licence - which must be produced at the first lesson, and will be regularly checked by their driving instructor if the licence is the photo card and paper counterpart type both parts must be produced at the first lesson and at the tests.
b) Clients MUST inform their driving instructor if they receive any endorsements on
their licence during the time they are receiving tuition.
c) Clients MUST inform their driving instructor of any disabilities they have that might affect
their ability to drive.
3) Client Wellbeing
a) In the interest of comfort and safety, clients are advised to wear suitable footwear and
comfortable clothing which does not restrict movement, please ask your instructor for any advice you may require.
4) Tuition Fees
a) Tuition fees are as stated in the fees section of these terms of business and may be payable in advance. All accounts must be cleared before taking the official practical driving test.
5) Postponement of a Lesson by the Driving School/Driving Instructor
a) If by reason of a vehicle failure or other emergency a lesson has to be postponed at short
notice, an alternative appointment will be made with mutual consent. If the postponement is a driving test, the school/instructor will be responsible for the test fee if it cannot be cancelled within the required time regardless of the client’s continuation of lessons with the school/instructor. Clients will appreciate that it may not always be possible to notify cancellation if a breakdown occurs on the way to a lesson.Your instructor reserves the right to postpone lessons if he or she feels that the weather or road conditions are unsuitable or dangerous.
b) Driving tests take priority over lessons, therefore, pre-booked lessons may have to be cancelled or postponed if the school/instructor receives short notice of a driving test appointment.
c) Except as provided for in a) above, the school will give notice of rearrangement or
postponement of a lesson within the same time limit as the school/instructor imposes upon a client postponing or cancelling a lesson.
d) If circumstances arise that a change of instructor becomes necessary, the client shall have the right to decline and discontinue lessons with the school/instructor.
Intensive Courses
Intensive courses need to be paid for 7 days prior to commencement.
Cancelation of Courses.
If the pupil gives less than 7 days notice to cancel an intensive course then they will be liable for the full cost of the course. If the pupil is ill, a doctors note will be required otherwise the pupil will be charged.
6) Postponement or Cancellation of Lessons by Clients
a) At least ....24 hours... notice of postponement or cancellation of a lesson is required. Provided the instructor can easily obtain additional work for any individual lessons postponed no penalty will be incurred. If this is not possible the full fee will be charged for the period in question at the total discretion of the instructor.
b) Notice to the school/instructor (in writing, or by telephone) shall be deemed to have
been served on the day that the communication is received at the school/instructor’s premises, where it will be timed and recorded.
7) Postponement or Cancellation of a Test (Theory or Practical)
a) The attention of clients is drawn to the fact that a statutory period of notice is required under government regulations for the cancellation or postponement of a test.
b) If possible, the client will be advised in good time of the advisability of cancelling their test.
The school/instructor cannot be responsible for the loss of the test fee if the client fails to
immediately notify the test booking office. The address and telephone number is given on the test appointment document.
c) THE SCHOOL/INSTRUCTOR CANNOT BE HELD RESPONSIBLE FOR ANY
POSTPONEMENT OR CANCELLATION OF A TEST BY THE TESTING AUTHORITY - AT WHATEVER NOTICE.
d) Clients should note that where lessons or tuition vehicle hire are cancelled at short notice,
because of a cancellation by the testing authority, fees are still payable. It may be possible for
clients to claim lost fees from the testing authority.
8) School/Instructor Guarantee
a) The school/instructor guarantees that only legally authorised instructors will give tuition.
b) Instructors’ official authorising documents will be displayed on the windscreen of the car, and may be inspected freely at any time.
c) Clients may be accompanied on their lesson by a supervising examiner, whose job is to ensure that the tuition given meets the required standard. This is a legal requirement and is in the public interest.
d) If an authorised trainee instructor is used, a client may expect a senior supervising instructor present during some of the lessons.
9) The Driving Test
a) Your instructor will advise the appropriate time to make an application for both the theory and practical driving tests. The advice will be based on the client’s progress to date. It does NOT imply that the necessary standard has been reached, or that it will for certain be reached by the appointed test date, the school/instructor will not hesitate to advise, where necessary, the postponement of the test. This condition is intended to save the client expense, unnecessary failure, and the consequent delay in waiting for another test and obtaining a full licence.
b) The school/instructor reserves the right to withhold the use of the training vehicle for the test or a lesson, if in the opinion of the instructor the client is:
i) Not at driving test pass standard.
ii) Medically unfit (including eyesight).
iii) Under the influence of drugs or alcohol.
iv) Is not properly licensed to drive.
v) Consistently fails to keep, or is late for appointments.
vi) Falls into arrears over payment.
vii) If, for any other reason, the instructor considers the client will be unsafe to handle a motor vehicle.
c) Clients may be accompanied on their test by a supervising examiner, whose job is to ensure that official standards of testing are observed by examiners. This is a legal requirement and is in the public interest.
d) You are reminded that when you attend for your theory or practical test, you MUST take the required documents with you; your instructor will advise you. Failure to comply with this
regulation will mean the examiner may have to cancel your test; you will forfeit your test fee and have to apply for a new test date.
e) In the event of the test appointment being sent to the client, they are required to notify the
school/instructor as soon as possible, of the date and time of the test and show the document to their instructor on their next lesson. The school/instructor cannot accept any responsibility for booking an incorrect time or date for a test unless the appointment document is produced. If the appointment is sent to the school/instructor, then an undertaking is given, to show the client the document on their next lesson or notify them as soon as possible. The document will be handed to the client on request.
10) Lessons in Own Car
a) Lessons may be given in a client’s own car if the instructor is willing to do so, on condition that it is clearly understood:
i) The car is fully insured for teaching for reward - and this must be confirmed, in writing, by the
vehicle underwriters.
ii) The instructor is covered by such insurance to drive the car - to be confirmed as above.
iii) The instructor can in no way be held liable for any damage or accident. While the instructor will
make every effort to prevent the client having an accident, or damaging the car, it will be realised that their control is very limited. If clients wish to have lessons in their own car then a second rear view mirror must be provided for the instructor. In view of the extra responsibility entailed, there will normally be no reduction in lesson charges.
11) Insurance
a) School cars are fully insured for tuition and driving tests, the insurer’s name is: S Driscoll
………………………....................................................................................................
(The certificate of insurance is available for inspection)
b) No liability of any kind can be accepted by the school/instructor for the loss of, or damage to any property belonging to, or in the possession of the client.
12) Legal Liability
a) Clients should be aware that their instructors primary objective is to promote road safety,
and in doing so, he/she will have to issue instructions which clients must be prepared to carry out without undue argument.
b) The instructor will make every effort to train you to the highest standard, but can in no way be held liable for any errors you commit whilst driving and not accompanied by your instructor either before or after a test pass.
c) During an official driving test the client is in charge of the vehicle and is liable for any
fines or charges levied as a result of any motoring offence committed.
13) Complaints
a) If you are unhappy with any aspect of your tuition you should notify the school/instructor
without delay, and not later than seven days from the date on which the cause of the complaint arose. Every effort will be made by the school/instructor to satisfactorily deal with the complaint, these “Terms of Business” and the “Code of Practice for Approved Driving Instructors” forming the basis for negotiations.
b) Should any dispute be unresolved mutually, then the client has the right to refer the matter
to the Motor Schools Association of Great Britain Ltd, 101 Wellington Road North, Stockport, Cheshire SK4 2LP http://www.dsa.org.gov.uk

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